Part IX. The Diversity Dichotomy.
The typical modern enterprise consists of a great diversity of talent and individuals. The question that has to be answered by this modern enterprise is just how exactly do we bridge the gaps between the individuals to form effective collaboration and how do the demographics differ in their use, opinions and understanding of the Social [...]
Part VIII Roles and the Skewed Dynamics
Let’s examine the roles defined in Part VII Social Media and Enterprise Roles in turn and reveal how participation would naturally flow. (Remember I don’t advocate metrics to change this flow).
Leader Roles
The “leader” roles, the community managers and innovators, exist to purposefully engage and increase participation; however, the most common method used to engage is [...]